FAQs

Howbody runs on its proprietary cloud-based management platform. Operators can access client reports and data directly through a web browser on any computer — no additional software installation required.

Yes. Clients and operators can access scan results, body composition reports, and posture and body measurement reports through the Howbody mobile site, which works on any smartphone browser. After each session, reports can be shared directly with clients from the device.

Yes. All reports can be exported as PDF files for easy download and printing.

Yes. HOWBODY provides an open API for your development team to integrate with third-party systems. Through the API, you can retrieve client report data and embed a scan login entry point directly into your own platform or app. Please contact our team for API documentation and technical support."

HOWBODY operates on a one-time purchase model. You pay for the device upfront — all future software updates and platform upgrades are included at no additional cost.

No. There are no scan limits. Once you purchase the device, you can perform unlimited scans for your clients."

The 3D body scan is completed in just 30 seconds. The client stands on the turntable, which makes one full rotation while the cameras capture a complete 3D body model.

 Reports are generated as PDFs, downloadable from the web dashboard or printable directly from the device to a connected printer."

Every HOWBODY device comes with one year of after-sales support, including 24/7 remote assistance. Our in-house R&D and technical team is available around the clock to help you troubleshoot issues, answer technical questions, and ensure your device runs smoothly.

You can contact our technical support team at any time — 24 hours a day, 7 days a week. Our team will respond promptly and guide you through any issues remotely.

Our R&D technical team will first assess the issue remotely. If the problem cannot be resolved through remote support, we will arrange the appropriate next steps to get your device back in operation as quickly as possible.

Please contact our sales team for information on extended support options after the first year of coverage."